CAD $

FAQs

FAQ’S/ TOPICS: 
 
Contact:
 
What is the best way to get a hold of you? 
 
You should contact us via email at [email protected]
 
I have my own blog and am interested in working with you, who should I contact? 
 
Please contact us via [email protected]. We love working with 
bloggers, so don’t hesitate to contact us! 
 
Delivery: 
 
How much is shipping? 
 
Shoedemocracy.com is offering FREE shipping to the USA & Canada on
all orders over the amount of $70.00. This offer is excluded for Hawaii, Alaska
the Virgin Islands and Puerto Rico ($10.00 flat rate will be charged to those
territories.) 
 
For orders below $70.00 a standard flat shipping rate of $10.00 is applied 
to the order.
 
If you require express shipping please contact us and we will gladly let you
know how much it will cost to get to you as quickly as possible. 
 
When will my product be shipped out? 
 
We will ship your purchase the very same day you buy it. If you happen to make
a purchase over a weekend the purchase will be shipped out on Monday.
 
Do you deliver to a work address? 
 
Yes we do. We know that sometimes you are not home to receive your package
so we can send it to a work address. Just let us know in the notes section if you
want it delivered to a different address. 
 
Where can I find my tracking details? 
 
We will email you the tracking details once your package is sent out.
If you do not receive the tracking info please email us at: 
and we will forwards you the information right away.
 
Payment: 
 
What are your forms of payment? 
 
You can pay for your purchase with a credit card from Visa, Mastercard or
American Express. 
 
Is my information safe? 
 
Yes your information will be protected and kept confidential. Your information 
will not be kept on our servers. All transactions are done through a secure
process. 
 
My payment is not going through? Why? 
 
Please check on your end if you have entered the correct credit card information.
You will receive a confirmation once the payment has been processed.
 
What currencies does Shoe Democracy accept? 
 
We accept US dollars and Canadian dollars.